I received my pad and it appears to have excess wax. Is this ok?

Created by Brandon Rowlett, Modified on Mon, 1 Jun at 2:52 PM by Brandon Rowlett

In rare circumstances, you may notice a small amount of non-conductive wax that has spread to the edges of the plastic liner containing the Carbice Ice Pad. This does not affect the performance of the pad and it's just there to provide assembly tack for easy installation. If you are having any trouble peeling the transparent liner, we recommend using scissors to cut the corner of the liners. This will separate the liner for simple peeling. Be careful not to cut the part.


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